Published date: 29 February 2024

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 1 April 2024, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

England

Value of contract

£2,000,000

Procurement reference

DCC001-DN713379-50121672

Published date

29 February 2024

Closing date

1 April 2024

Closing time

12pm

Contract start date

1 May 2024

Contract end date

30 April 2033

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

This contract is for the Care Connect Digital Upgrade - Alarm Receiving Centre Platform.

Due to the impending switch off of the analogue phone network (PSTN), to be completed by December 2025, a digital upgrade is required for our ARC to enable the monitoring of digital personal alarms and communication with other digital equipment.
The scope of this arrangement may be extended to include any new or emerging technologies or products to support or enhance the Alarm Receiving Centre platform.

This procurement is issued under an Open Tender (Find a Tender Service Threshold) Process.

The expected start date for the proposed contract is 1st May 2024.
The expected end date for the proposed contract is 30th April 2027.

The proposed contract is to be let with two options to extend for a further 36-months per extension period from the actual end date.

Proposed extension period 1: 1st May 2027 - 30th April 2030.
Proposed extension period 2: 1st May 2023 - 30th April 2033.


About the buyer

Contact name

MacKenzie Heath

Address

County Hall
Durham
DH1 5UL
England

Telephone

+44 3000264859

Email

mackenzie.heath@durham.gov.uk

Website

http://www.durham.gov.uk