Published date: 9 May 2024
This notice was replaced on 17 June 2024
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 17 June 2024)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Technical testing, analysis and consultancy services - 71600000
Location of contract
United Kingdom
Value of contract
£120,000 to £150,000
Procurement reference
LBOWF001-DN723176-61846225
Published date
9 May 2024
Closing date
16 May 2024
Closing time
5pm
Contract start date
28 May 2024
Contract end date
20 August 2024
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
We require a delivery partner for Discovery, which is user focused and uses competitor analysis and customer insight to determine user journeys, customer personas and end-to-end customer experience mapped across the website, content and e-forms. We are looking to extend the work into alpha to explore ideas and build prototypes in order to solve the problems identified throughout discovery, once discovery is complete.
About the buyer
Contact name
Lee Osborne
Address
Room 100, Waltham Forest Town Hall
Forest Road
Walthamstow
E17 4JF
England
lee.osborne@walthamforest.gov.uk
Website
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