Published date: 7 May 2021

Last edited date: 7 May 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 19 May 2021, 10am

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

PO1 2BJ

Value of contract

£0

Procurement reference

P00004520

Published date

7 May 2021

Closing date

19 May 2021

Closing time

10am

Contract start date

1 June 2021

Contract end date

31 May 2022

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

You are invited to submit a quote for the provision of:

Quote 1
Check Point Premium Onsite Support for 21400 Appliances - Support - 12 months
Check Point Standard Support for 4600 Appliances - Support - 12 months
Check Point Standard Support for 25 Gateway Manager - Support - 12 months
Compliance Blade for Manager - Software (Annual) - 12 months
Sparc247 Direct-to-Engineer Support - Support - 12 months

Quote 2
Check Point Premium Onsite Support for 21400 Appliances - Support - 12 months
Check Point Standard Support for 25 Gateway Manager - Support - 12 months
Compliance Blade for Manager - Software (Annual) - 12 months
Sparc247 Direct-to-Engineer Support - Support - 12 months


UC: 6396552

Please provide a quote exclusive of VAT.

In addition, please submit a separate document answering the following quality questions;

'Suppliers are Checkpoint 4 Star Elite partners
(Mandatory Requirement)'
Q1: How many CCSE certified engineers will be supporting this account?
Q2: Can your company self-certify RMA returns?
Q3: Provide details on how your TAC escalation team work with Check Point's head office in Tel Aviv?
Q4. Provide the following details regarding support package you will be providing to Portsmouth:
- How to open a ticket
- Call priority classification
- Call escalation details
- Customer call escalation process
- Support desk operating hours
- Call priority definitions


The quality questions will each be assigned a score of 0-3 in line with the criteria below. Bids will be assessed on a weighting of 70% cost / 30% quality.

0 Unacceptable The response to this question indicates significant shortcomings with insufficient or missing information available to enable a score to be allocated.
1 Satisfactory The response generally meets requirements.
2 Good The response fully meets requirements.
3 Excellent The response fully meets requirements and exceeds some in a manner which will provide additional unforeseen benefits to the Authority.


The relevant documentation, including terms and conditions are attached.

The closing date for submission of your quote is shown above entitled - Date documents can be requested until

If you have any questions regarding the quote, please use the Correspondence function on Intend.

More information

Links

Additional text

New Tender Notification -Check Point Security Management

Please be advised Portsmouth City Council is currently in the process of seeking expressions of interest for the above project. Interested parties should logon to In-tend using the link below for further details.

https://in-tendhost.co.uk/portsmouthcc/aspx/home

To View the Tender Opportunities Hover over the Tenders tab and click on current, this will then show a list. If you are interested in any of those listed, click the View Details button for further information and to express your interest.

This email has been sent to you as your company has registered its interest against the Business Category associated with this project.

If you have any questions relating to tendering with Portsmouth City Council, please contact the City Councils Procurement Department by email on procurement@portsmouth.gov.uk or call us on 023 9268 8235.



Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Procurement Service

Address

Guildhall Square
Portsmouth
Hampshire
PO1 2BJ
United Kingdom

Telephone

023 9268 8235

Email

procurement@portsmouthcc.gov.uk