Published date: 1 August 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 19 September 2023, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

England

Value of contract

£0

Procurement reference

MRTN001-DN680750-75826783

Published date

1 August 2023

Closing date

19 September 2023

Closing time

12pm

Contract start date

12 December 2023

Contract end date

11 December 2033

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The London Borough of Merton is inviting tenders to provide a technology platform to manage Land and Property services including Building Control, Development Control (Planning) and Local Land Charges. This new solution will replace the current legacy system to enhance service delivery.

A cloud hosted, modern and configurable single web-based solution is required to support the management of the Council's Land and Property services including Building Control, Development Control (Planning) and Local Land Charges as well as Public Protection Services which include Regulatory Services (serving Merton, Richmond and Wandsworth Councils), Environmental Health Housing (Housing Enforcement) and Safer Merton.

This system will enable the business to continue to meet its statutory duties and support day to day activities. A modernised system will improve business processes, provide mobile working, and therefore lead to efficiencies.

It is the Council's preference that the Contractor provides a fully integrated Solution that supports channel shift, self-service and improved customer journeys. Thereby; removing the necessity for back-office staff to manually enter data, reduce failure and enquiry demand.

The proposed contract will be for a period of 10 years with a no-fault break clause from year 5 onwards.

About the buyer

Address

Civic Centre
London Rd
Morden
SM4 5DX
England

Email

Commercial.Services@merton.gov.uk

Website

http://www.merton.gov.uk/