Published date: 29 March 2018

Last edited date: 29 March 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 27 January 2017

Contract summary

Industry

  • Financial consultancy, financial transaction processing and clearing-house services - 66170000

  • Research and development consultancy services - 73200000

  • Auditing services - 79212000

Location of contract

Any region

Value of contract

£0 to £18,000

Procurement reference

UK SBS PS16280 Costing Value Add of the Business Support Helpline

Published date

29 March 2018

Closing date

27 January 2017

Contract start date

13 February 2017

Contract end date

31 March 2017

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

*** This tender requirement was abandoned prior to a Contract award decision. ***

**THE CLOSING DATE FOR THIS TENDER IS 27th JANUARY 2017, PLEASE DO NOT APPLY DIRECT TO THE BUYER**The Department for Business, Energy and Industrial Strategy (BEIS) is the department for economic growth. The department brings together responsibilities for business, industrial strategy, science, innovation, energy, and climate change. The Department provides support to help people to start and grow a business.

The Business Support Helpline is a key element of the Government's business support ecosystem along with GOV.UK and local growth hubs. It is a two tier, national service, providing signposting, diagnostic support and business improvement advice to pre-starts, start-ups, and existing businesses to help them start and grow.

The service has developed over time to provide both national information, which all businesses require, plus advice and signposting to local growth hubs for additional help so ensuring there is 'no wrong door' to government help. For businesses that require additional support e.g. they show potential to grow, or they have significant business challenges, the Helpline offers a Tier 2 call back phone appointment for one hour of free 1-2-1 advice.

The service can be accessed by telephone, web chat, e-mail or social media (Twitter, Facebook and You Tube) and is promoted on GOV.UK alongside a number of partner websites and growth hubs. The Helpline has been voted the 'No1 Business Support Expert to follow on Twitter' and gets 1.5 million Twitter impressions per month.

The Department is commissioning a project to put a monetary value on the services delivered by the Helpline for growth hubs and other partners over and above the core national Helpline service to ascertain the cost of the value add for Government.

Working closely with the Department, the project is to be carried out by suitably experienced and qualified personnel who shall be required to undertake the following task:

To establish a monetary value for each of the services delivered by the Helpline for growth hubs and other partners over and above the core national Helpline service to ascertain the cost of the value add for Government.

More information

Attachments

Additional text

UK Shared Business Services eSourcing

As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS can use the CCS eSourcing Suite for future procurements.

If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so.

Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing expressionofinterest@crowncommercial.gov.uk.
Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered Bidder; and the name and contact details for the registered individual sending the email.

Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done.

The Sourcing documents can then be accessed on the eSourcing Suite at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in the Specification documents within Contracts Finder.

As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information.
For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk : Telephone: 0345 010 3503

Training documents to support Bidders utilise Emptoris CCS eSourcing are available in the Contracts Finder Tender documents section.

About the buyer

Address

North Star House
North Star Avenue
Swindon
SN2 1FF
England

Email

Professionalservices@uksbs.co.uk