Published date: 7 January 2022

Last edited date: 26 January 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 7 February 2022, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

B151LZ

Value of contract

£0

Procurement reference

IT-452-65-MH 0065

Published date

7 January 2022

Closing date

7 February 2022

Closing time

12pm

Contract start date

22 June 2022

Contract end date

21 June 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Midland Heart need to interact with their customers, suppliers and other stakeholders as effectively and efficiently as possible digitally across multiple channels to achieve their strategic aims. Their legacy on-premise PBX systems have become out of date and are not designed for new technologies or the ever-growing mobile workforce, and therefore require replacing with a resilient, cloud-based platform for the future. They are seeking a cloud-based telephony solution that will not only replace existing on-premise technology across their estate, but also act as an enabler for change delivering significant financial and non-financial benefits.

More information

Links

Additional text

Please review all tender documentation as found at https://in-tendhost.co.uk/midlandheart/aspx/Home

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Suzanna Hinnell

Address

Birmingham
West Midlands
England
B151LZ
United Kingdom

Telephone

+443456020540

Email

Suzanna.Hinnell@midlandheart.org.uk

Website

https://www.midlandheart.org.uk/