Published date: 9 September 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 30 September 2019

Contract summary


  • Advertising material - 22462000

  • Communication and multimedia software development services - 72212500

  • Multimedia software development services - 72212520

    • Advertising services - 79341000

    • Advertising consultancy services - 79341100

    • Advertising management services - 79341200

    • Advertising campaign services - 79341400

Location of contract

B4 7WB

Value of contract


Procurement reference


Published date

9 September 2019

Closing date

30 September 2019

Contract start date

1 January 2020

Contract end date

31 December 2021

Contract type

Service contract

Procedure type


Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Birmingham City Council requires a supplier for the provision of media monitoring services and a social media campaign platform. This will enable the monitoring, analysis and evaluation of print, broadcast, digital and social media coverage and a platform for the release of the Council's social media campaigns.

The Council needs to be aware of all the major stories relating to itself in the press, broadcast media, digital and social media coverage online. We require a press cuttings agency or equivalent to provide us with ongoing details in a timely manner, of all mentions in the media and social media of Birmingham City Council. The Council also requires a social media campaign and engagement platform where social media campaigns can be hosted and fully evaluated.

This requirement will be split into 3 separate contracts as per the lots detailed below:

Lot 1 Media Monitoring, Evaluation
Lot 2 Social Listening
Lot 3 Social media campaign and engagement platform

The contract for all lots will be for a period of 2 years commencing 01/01/2020 until 31/12/2021 with a break clause after 12 months to review the service and have a termination agreement in place if the Council feels the service is not working as anticipated.

Registration and use of in-tend is free. All correspondence for this procurement process must be via the in-tend correspondence function. If you are unable to register with in-tend please either email us at or call 0121 464 8000.

If you are interested in tendering please click on the following link to access the Council's tender Portal:- and submit your details to register as a bidder. We will send you a log on and password so you can download the quotation document.

Your completed quotation document should be returned by noon on 30th September 2019 via the 'in-tend' system

More information


Additional text

If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal.

Delivery Notes


Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Manjit Samrai


10 Woodcock Street
West Midlands
B4 7WB
United Kingdom


0121 303 0349