Published date: 3 April 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 15 March 2018

Contract summary

Industry

  • Software package and information systems - 48000000

  • Postal and telecommunications services - 64000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

North West

Value of contract

£3,251,752 to £5,046,190

Procurement reference

MANC001-DN323226-46663855

Published date

3 April 2020

Closing date

15 March 2018

Contract start date

31 March 2020

Contract end date

31 March 2025

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

Manchester City Council's current telephony system becomes end of life in 2019. In addition, there is no upgrade path available for the existing platform that supports the organisation's approach to new ways of working and increased flexibility / agility and, as a result, there isn't a result a path which aligns to the ICT Strategy.
In order to align the telephony solution to the ICT Strategy the Council is looking to procure a new, supported,secure and flexible telephony platform. In line with the ICT Strategy direction and principles to adopt a 'CloudFirst' approach, the Council requires the new solution to be provided via a Software as a Service (SaaS) model.


Award information

Awarded date

31 March 2020

Contract start date

1 April 2020

Contract end date

31 March 2025

Total value of contract

£3,251,752

This contract was awarded to 1 supplier.

8x8 Voicenet

Address

Oxford House, Buckinghamshire, HP19 8JR

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Address

Town Hall
Town Hall
Manchester
M2 5DB
United Kingdom

Email

procurement@manchester.gov.uk

Website

http://www.manchester.gov.uk