Published date: 15 November 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 26 September 2023, 12pm

Contract summary

Industry

  • Market research services - 79310000

Location of contract

SE1 9HA

Value of contract

£124,805

Procurement reference

C20231694

Published date

15 November 2023

Closing date

26 September 2023

Closing time

12pm

Contract start date

26 October 2023

Contract end date

31 March 2024

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

Ofcom requires international reaching research, primarily to support Ofcom's work for the upcoming Online Safety regime, specifically to support to creation of a user-centric long-term end-to-end digital support service to help regulated business to comply with their new duties set out in the Online Safety Act and promote compliance amongst this group.

We need user research to underpin the design of the digital support service - first of all to understand the needs of these businesses through a discovery phase, before moving into alpha testing of early prototypes of the service.


Award information

Awarded date

13 October 2023

Contract start date

26 October 2023

Contract end date

31 March 2024

Total value of contract

£124,805

This contract was awarded to 1 supplier.

Strat7 Limited, trading as Jigsaw Research

Address

11 Soho Street
London
W1D 3AD

Reference

Companies House number: 7642707

Value of contract

£124,805

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Contact name

Alex Lindsay

Address

Riverside House,2A Southwark Bridge Road
LONDON
SE19HA
England

Telephone

02079813600

Email

alex.lindsay@ofcom.org.uk