Published date: 26 June 2018

Last edited date: 26 June 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 20 April 2018

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

South East

Value of contract

£400,000

Procurement reference

OXF001-DN326973-10491698

Published date

26 June 2018

Closing date

20 April 2018

Contract start date

23 June 2018

Contract end date

22 June 2022

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Oxford City Council (\"the Council\") is re-tendering its contract for off-site Housing Benefit and Council Tax Reduction and off-site Council Tax processing.
The current contract is used on a permanent basis to provide resilience to the Revenues and Benefits Service, mostly at times of peak demand. Any volumes of work detailed in the ITT are based on historic figures and the Council cannot guarantee any level of business.
The Council anticipate 18,000 Council Tax changes annually (mostly discounts/exemptions and change of address) with most resilience needed Sept to Dec. For Benefits there could be up to 6,000 change of circumstances (majority) and new claims needed through the year, peak times are Aug to Dec, plus the first two months of the financial year.
Full scope can be viewed on the South East Business Portal. The contract shall be for an initial period of 3 years with an option to extend for a further 1 year. The Council reserves the right to cancel the procurement at any time.


More information

Additional text

Tender Response submission extended until 20th April at 12 noon


Award information

Awarded date

26 June 2018

Contract start date

27 June 2018

Contract end date

22 June 2021

Total value of contract

£400,000

This contract was awarded to 1 supplier.

NORTHGATE PUBLIC SERVICES (UK) LIMITED

Address

HP2 4NW

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Kay Allsopp

Address

St Aldate's Chambers
St Aldates
OXFORD
OX1 1DS
United Kingdom

Telephone

+44 7917791906

Email

KAllsopp@oxford.gov.uk

Website

http://www.oxford.gov.uk