Published date: 4 September 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 31 July 2025, 12pm

Contract summary

Industry

  • Medical equipments, pharmaceuticals and personal care products - 33000000

  • Repair and maintenance services of medical equipment - 50421000

  • Installation services of medical equipment - 51410000

    • Storage and warehousing services - 63120000

    • Home delivery of incontinence products - 85142400

    • Homedelivery of provisions - 85312200

    • Community health services - 85323000

Location of contract

South East

Value of contract

£39,000,000

Procurement reference

SCC-SMS-0959

Published date

4 September 2025

Closing date

31 July 2025

Closing time

12pm

Contract start date

1 August 2025

Contract end date

31 July 2032

Contract type

Supply contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Notification of contract award for the provision of a Joint Equipment Service (JES) on loan to adults and children who are resident within the boundaries of Southampton and Portsmouth, or those who live outside the local authority boundaries but who are registered with a GP practice within one of the two cities.

This is a tripartite agreement between Southampton City Council, Portsmouth City Council and the Supplier.

The principal aim of the Service is to enable those individuals in need of support, some of whom are vulnerable, to maintain their health, social care and educational needs and well-being in their chosen location for the foreseeable future and to help alleviate risk (e.g. falls, pressure sores etc.), promote independence, and facilitate end of life strategies. This may include children, older individuals, and other groups determined by local circumstances.

The Service is jointly commissioned by Southampton City Council, Portsmouth City Council and NHS Hampshire & Isle of Wight Integrated Commissioning Board ('Commissioners'). Under section 75 NHSA 2006 agreements within each city, Southampton City Council and Portsmouth City Council will act as the contracting parties on behalf of the health partner organisation.

The scope of the contract includes:

- Procurement of core and bespoke Paediatric and adults Equipment conforming to CE standards.

- Delivery and installation of all equipment by qualified Technicians (minor adaptations for both areas) (development opportunities should include the establishment of Trusted Assessor Technicians).

- Urgent delivery provision to accommodate Rapid Response Service requirements.

- Assessment/demonstration facilities appropriately staffed with trained personnel to facilitate direct contact from members of the public and prescribers regarding delivery, collection and repair of equipment.

- Equipment training facility i.e. demonstration of fitting & appropriate use of equipment, troubleshooting etc.

- Bar coding, cataloguing and full traceability of all Equipment including non-stock and bespoke equipment.

- Repair, adjustment and maintenance of core and bespoke paediatric and adults' Equipment.

- Collection of core and bespoke paediatric and adults' Equipment.

- Decontamination of core and bespoke paediatric and adults' equipment.

- Provision of Sensory equipment.

- Reconditioning and re-issuing or disposal of core and bespoke paediatric and adults' Equipment (including Continuing Healthcare Equipment)

Award information

Awarded date

31 July 2025

Contract start date

1 August 2025

Contract end date

31 July 2032

Total value of contract

£39,000,000

This contract was awarded to 1 supplier.

Millbrook Healthcare Ltd

Address

Nutsey Lane, Calmore Ind Estate
Southampton
SO40 3XJ

Reference

Companies House number: 00833987

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

The contract commenced on 1 August 2025 and shall continue for an initial term of three (3) years. The contract can be extended for up to a further period of four (4) years.

Values listed in this Contract Award Notice are for the full potential term of the contract, including optional extensions. The value is based on current demand levels and is subject to change over the duration of the contract.

Several factors may influence the final contract value, including fluctuations in demand, economic conditions such as inflation and equipment costs, and changes resulting from Local Government Reorganisation (LGR). Additionally, both the value and geographical scope of the contract may be adjusted in response to LGR developments.

The values listed represent the combined value of Contracting Authorities party to the contract.

The Contracting Authorities have utilised the Procurement Services Integrated Community Care Equipment and Associated Services Framework Y24008 Lot 1, established under the Public Contracts Regulations 2015. The contract has been awarded via a direct award in accordance with the direct award criteria established for the framework agreement.

This award ensures continuity of supply in the delivery of statutory services.

About the buyer

Contact name

Hayley Holden

Address

Civic Centre
SOUTHAMPTON
SO147LY
England

Email

hayley.holden@southampton.gov.uk