Published date: 29 October 2024
This notice was replaced on 20 March 2025
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 20 March 2025)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Business and management consultancy and related services - 79400000
Location of contract
SW1A 2BL
Value of contract
£2,500,000 to £3,000,000
Procurement reference
tender_458110/1420200
Published date
29 October 2024
Closing date
28 November 2024
Closing time
3pm
Contract start date
12 February 2025
Contract end date
11 February 2028
Contract type
Service contract
Procedure type
Restricted procedure (above threshold)
A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The Supplier shall provide coaching and assurance to the POL board and/or executive team to advise and guide the success of POL's IT transformation strategy and delivery.
This includes:
Provision of qualified coaches with digital transformation experience to support POL teams to implement the action plans from the IPA and Public Digital reviews and support the successful delivery of the programme.
Engagement with POL and DBT governance to offer advice, feedback, and assurance. This includes monitoring and assessment of the delivery of these action plans as well as the overall programme approach.
Participation in relevant POL Board/sub-Board groups and/or relevant POL governance groups below Board level and reporting to DBT governance.
The assurance coaches will provide advice and guidance to POL in setting clear direction and driving progress in the following areas:
Vision: Guidance and advice in setting direction aligning with POL strategy.
Culture: Guidance and advice to improve culture, behaviours, and outcomes.
Best Practices: Guidance and advice on alignment with public sector digital delivery best practices as per Government Service Standard and Technology Code of Practice.
Capability: Guidance and advice on capability across technology transformation programmes; providing executive coaching at all levels, advice / guidance on recruitment processes to get the right talent in place to deliver (such as those with user-centred and product-specific skills), and planning capability for technology transformation programmes.
Technology: Advice/support on developing an effective operating model for digital transformation within the organisation.
Governance: Support/advice on actions to drive continuous improvement around governance, with shared outcomes, including risk model development, transparency agenda support, and providing advice regarding funding.
User-Centred Practice: Defining roles and responsibilities to ensure outcomes are delivered, establishing feedback loops, and structuring delivery teams.
The Supplier will assist in creating a culture of trust and assurance, ensuring confidence in the transformed POL among staff, postmasters, government, and the public.
If you are interested in participating in this Invitation to Tender (ITT) please follow the instructions below:
Please email Commercialddat@businessandtrade.gov.uk with the subject line "NDA return DBT Provision of Digital Executive Support and Assurance to Post Office Limited", to receive a copy of the NDA.
Then, register on the e-tendering platform and access DBT tender documents, please click here. (www.uktrade.app.jaggaer.com). Once the NDA is signed, DBT will grant you access to the ITT documents.
About the buyer
Contact name
Department for Business and Trade
Address
Old Admiralty Building
London
SW1A 2BL
England
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