Published date: 18 June 2019

Last edited date: 18 June 2019

This notice was replaced on 24 December 2019

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 24 December 2019)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Computer support and consultancy services - 72600000

  • Health services - 85100000

Location of contract

Yorkshire and the Humber

Value of contract

£1 to £5,146,530

Procurement reference

HCCG/2019/02/LP

Published date

18 June 2019

Closing date

9 August 2019

Contract start date

1 April 2020

Contract end date

31 March 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

NHS Hull Clinical Commissioning Group and NHS East Riding of Yorkshire Clinical Commissioning Group ("the Commissioners") are seeking an IT Delivery Partner who will provide a proactive, responsive and customer focussed GP IT support service to member GP practices.

The IT Delivery Partner is expected to provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. The service forms a fundamental and integral element of providing responsive front line clinical services. The service provided needs to be reliable, responsive, of high quality and deliver efficient IT systems in supporting the provision of patient care.

The key principles of service delivery are to:
• Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of clinical services;
• Ensuring that Services are supported on a 24/7 basis as appropriate to requirement
• Ensuring that all systems, and associated infrastructure are securely operated and maintained
• Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes;
• Propose innovative and cost effective strategies to address service improvement and sustainability and /or create financial efficiencies;
• Fully understand all local and national requirements and work closely with the CCGs to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.

More information

Additional text

e-Procurement Portal

https://www.nhssourcing.co.uk

Potential Providers can access the opportunity and procurement documentation
through the NHS Sourcing Portal - https://www.nhssourcing.co.uk, project_21881_itt_4885. The closing date for tender responses is 13:00 on 9 August 2019

About the buyer

Contact name

Lee Pepper

Address

ALFRED GELDER STREET
HULL
HU11UY
England

Email

lee.pepper@nhs.net