Published date: 18 May 2018

Last edited date: 18 May 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 2 March 2018

Contract summary

Industry

  • Computer support and consultancy services - 72600000

Location of contract

Any region

Value of contract

£100,000

Procurement reference

SHEFCC001-DN321634-87603984

Published date

18 May 2018

Closing date

2 March 2018

Contract start date

2 April 2018

Contract end date

1 April 2022

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Sheffield City Council's Housing and Neighbourhoods Service seeks to increase the digital skills and motivation to access services via digital channels within communities, which will assist Sheffield City Council Housing tenants to access more cost effective and efficient services, improve quality of life and improve health and well-being.
Digital inclusion is a business priority for Sheffield City Council's Housing and Neighbourhoods Service and a significantly emerging agenda for the Council as a whole. It is particularly relevant when considering the impact of Welfare Reform and maintaining the rent income to the Council.
We know that we have around 16,000 tenants who meet the criteria for claiming Universal Credit and do not have the access, skills and/or ability to claim online. We also know that circa 54.5% of social demographic group DE (semi-skilled & unskilled manual occupations, unemployed and lowest grade occupations) have no or limited access to online services which further exacerbates the social divide.
Our main aim is to maximise the levels of digital inclusion within our communities to encourage tenants to access the opportunities available to them on-line as well as accessing public services more easily these range from Improved employment opportunities, higher levels of educational attainment, accessing cheaper goods and products. However, too often those who are excluded from these benefits are the very same people who are also disadvantaged according to most other social and economic measures. In the longer term SCC will realise the benefits of channel shift as tenants move towards a model of self service and cheaper channels of communication.

More information

Links

Award information

Awarded date

30 March 2018

Contract start date

2 April 2018

Contract end date

1 April 2022

Total value of contract

£100,000

This contract was awarded to 1 supplier.

Heeley Development Trust

Address

S8 9TF

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

Yes

About the buyer

Contact name

Tim Dent

Address

Level 8, East Wing
Moorfoot
Sheffield
S1 4PL
England

Telephone

01142053646

Email

tim.dent@sheffield.gov.uk

Website

https://www.sheffield.gov.uk/