Published date: 24 June 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 24 January 2022, 11:59pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

SP4 0JQ

Value of contract

£931,920.76

Procurement reference

DSTL0000001060-HTE-005705

Published date

24 June 2022

Closing date

24 January 2022

Closing time

11:59pm

Contract start date

25 January 2022

Contract end date

30 September 2022

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Dstl require Hypercare for the CHESS implementation from the date of go live. This is an extended level of support from the Project Team to help user adoption, promote effective use of the system, to facilitate the establishment of the new service model, and to support the in-house 1st level support team in handling post go-live support ticket volumes.

More information

Attachments

Award information

Awarded date

24 January 2022

Contract start date

25 January 2022

Contract end date

30 September 2022

Total value of contract

£931,920.76

This contract was awarded to 1 supplier.

Insight Direct (UK) Ltd

Address

Technology Building
Insight Campus
Terry Street
Sheffield
S9 2BU

Reference

Companies House number: 02579852

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

Porton Down
SALISBURY
SP40JQ
England

Email

DigitalCommercial@dstl.gov.uk