Published date: 28 February 2018

This notice was replaced on 29 June 2018

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 29 June 2018)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Hearing aids - 33185000

  • ENT or audiologist services - 85121240

Location of contract

South West

Value of contract

£17,500,000

Procurement reference

PR002258-1

Published date

28 February 2018

Closing date

11 April 2018

Contract start date

1 July 2018

Contract end date

30 June 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

Bristol, North Somerset and South Gloucestershire Clinical Commissioning Groups are commissioning Audiology services though an Any Qualified Provider (AQP) process.

Please note that the AQP process does not guarantee any business for accredited providers. Further information is provided in the accreditation documentation.

The service required for the registered population is for a hearing assessment service, including hearing aid fitting (where required), rehabilitative support, follow-up and aftercare services for adults with no contraindications, who have suspected or diagnosed hearing loss. The service should include some flexibility to provide later evening and/or weekend appointments outside of regular working hours (Mon-Fri, 9am-5pm).

The Adult Hearing Service will consist of:
• Hearing needs assessment;
• Development of a personalised care plan;
• Provision and fitting of hearing aids, where clinically appropriate and agreed with the service user;
• Appropriate hearing rehabilitation, for example service user information; hearing therapy;
• Information on and signposting to any relevant communication/social support services;
• Follow-up appointment to assess whether needs have been met;
• Aftercare service for up the effective life of the user's aid(s), including advice, maintenance and review at third year;
• Discharge from hearing assessment and fitting pathway;
• Provision for service user complaints and feedback to the Provider.

Services are planned to commence from 1st July 2018 for an initial term of 5 years, with a possible extension of any period(s) up to a further 2 years, as defined and at the discretion of the Commissioners. The Commissioners have a total budget available of £2.5 million per annum.

This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.


More information

Additional text

Interested providers will be able to view the tender opportunity via the 'current tenders' list on the e-procurement system https://in-tendhost.co.uk/scwcsu/aspx/Home

In order to access the tender documentation you will need to 'express an interest' and register on the system. Bidders are required to respond to Accreditation questions directly within the system and attach any requested documents separately to the placeholders provided.

The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but is instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).

The tendering process will be conducted in accordance with the requirements and flexibilities provided by Articles 74 to 76 of the Directive, and Regulations 74 to 76 of the Regulations. The Authority will run a transparent tender process, treating all Bidders equally. For the avoidance of doubt, the Authority will not be bound by the Regulations or the Treaty on the Functioning of the European Union or any other regulations or legislation except for the specific parts or circumstances that apply to the procurement of these Services.

Neither the inclusion of a Bidder selection stage, nor the use of any language or terms found in the Directive or Regulations, nor the description of the procedure voluntarily adopted by the Authority ("Open", "Restricted", "Competitive Procedure with Negotiation", "Competitive Dialogue" or any other description), nor any other indication, shall be taken to mean that the Authority intends to hold itself bound by the Directive or Regulations, save by the provisions applicable to services coming within the scope of Annex XIV of the Directive / Schedule 3 of the Regulations.

The Contracting Authority intends to voluntarily observe the award decision notices provisions and 10 day standstill period described in Regulation 86 of the Regulations. Unsuccessful Bidders will receive scores and reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the Bidder/application was unsuccessful. Deadline for lodging of appeals should be in accordance with Regulation 87 and Regulation 91 of the Regulations.


About the buyer

Contact name

Katie Luscombe

Address

SOUTH PLAZA
BRISTOL
BS13NX
England

Email

katie.luscombe@nhs.net

Website

https://in-tendhost.co.uk/scwcsu/aspx/Home