Tools for the Technology Operations Capability (TTOC)

Contract summary

Industry

• Helpdesk and support services - 72253000

Location of contract

Any region

Value of contract

£514,315 to £931,905

Procurement reference

tender_378514/1281274

Published date

13 November 2023

Closing date

4 September 2023

Closing time

11:59pm

Contract start date

23 October 2023

Contract end date

22 April 2024

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

The Tools for the Technology Operations Capability (TTOC) project was commissioned in 2017 to provide tools and capabilities required to support the implementation of the Technology Operations Capability (TOC) at National Highways and to provide a national, consistent and efficient Service Management function for National Highways' roadside Operational Technology.

TTOC supports the objectives of the Roads Investment Strategy (RIS) to deliver the following:
- Improvements to Health and Safety by reducing roadside visits
- Best practice Asset Management
- Improved service to customers through better availability
- Building capability and knowledge within National Highways through the TOC

This contract will provide continuation of the TTOC project, delivering support (2nd and 3rd Line) and development of the platform.

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Award information

Awarded date

4 October 2023

Contract start date

23 October 2023

Contract end date

22 April 2024

Total value of contract

£514,315

This contract was awarded to 1 supplier.

Mott MacDonald Group Limited

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About the buyer

Address

National Highways, Bridge House, 1 Walnut Tree Close
Guildford
GU1 4LZ
England

Email

gavin.murphie@nationalhighways.co.uk