Published date: 12 January 2026

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 11 October 2024, 12pm

Contract summary

Industry

  • Voice recognition software development services - 72212314

Location of contract

United Kingdom

Value of contract

£150,000,000

Procurement reference

SBS10505

Published date

12 January 2026

Closing date

11 October 2024

Closing time

12pm

Contract start date

1 October 2025

Contract end date

30 September 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new.

These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework/Dynamic Purchasing System (DPS).

NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement for the provision of Digital Dictation, Speech Recognition & Outsourced Transcription and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations.

Our Approved Organisation list can be found on:

https://www.sbs.nhs.uk/services/framework-agreements-categories/

The framework includes

Lot 1a - Digital Dictation (Fixed)
Lot 1b - Digital Dictation (SaaS)
Lot 2a - Speech Recognition (Fixed)
Lot 2b - Speech Recognition (SaaS)
Lot 3 - Outsourced Transcription
Lot 4 - Combined Solutions

More information

Previous notice about this procurement

Digital Dictation, Speech Recognition & Outsourced Transcription Services 2

  • Opportunity
  • Published 3 September 2024

Award information

Awarded date

15 December 2025

Contract start date

1 October 2025

Contract end date

30 September 2027

Total value of contract

£150,000,000

This contract was awarded to 17 suppliers.

Aprobrium LTD T/A Lexacom

Address

East Court,
Hardwick Business Park,
Noral Way,
Banbury,
Oxfordshire,
OX16 2AF

Reference

Companies House number: 3835983

Supplier is SME?

Yes

Supplier is VCSE?

No

Accuro Transcriptions Solutions

Address

Caledonian House,
Tatton Street,
Knutsford,
Cheshire,
WA16 6AG

Reference

Companies House number: 7384107

Supplier is SME?

Yes

Supplier is VCSE?

No

BigHand Limited

Address

27 Union Street,
London
SE1 1SD

Reference

Companies House number: 3128724

Supplier is SME?

Yes

Supplier is VCSE?

No

Dictalogic Limited

Address

367 West Wycombe Road,
High Wycombe,
Bucks,
HP12 4AE,

Reference

Companies House number: 11680927

Supplier is SME?

Yes

Supplier is VCSE?

No

Diktamen UK

Address

Regus Strand,
Golden Cross House,
8 Duncannon Street,
London,
WC2N 4JF

Reference

Companies House number: 14047865

Supplier is SME?

Yes

Supplier is VCSE?

No

DScribe Limited

Address

Parkfield,
Drinkstone,
Suffolk
IP30 9SS

Reference

Companies House number: 5123175

Supplier is SME?

Yes

Supplier is VCSE?

No

Dict8 Limited

Address

22 Chancery Lane,
London

Reference

Companies House number: 4781165

Supplier is SME?

Yes

Supplier is VCSE?

No

Dictate IT Ltd

Address

Eastcastle House,
27/28 Eastcastle Street,
London,
W1W 8DH

Reference

Companies House number: 4930122

Supplier is SME?

Yes

Supplier is VCSE?

No

G2 Speech UK Ltd

Address

202 Coppergate House,
10 Whites Row,
London,
E1 7NF

Reference

Companies House number: 4424839

Supplier is SME?

Yes

Supplier is VCSE?

No

InventAsia Limited

Address

10 The Southend,
Ledbury,
Herefordshire,
HR8 2EY

Reference

Companies House number: 05271209

Supplier is SME?

Yes

Supplier is VCSE?

No

Norty Ltd t/a T-Pro

Address

3rd Floor,
Waterloo Exchange,
Waterloo Road,
Dublin 4,
D04 E5W7,
Ireland

Reference

Companies House number: 273216

Supplier is SME?

Yes

Supplier is VCSE?

No

Nuance Communications Ireland Limited

Address

One Microsoft Place,
South County Business Park,
Leopardstown,
Dublin 18,
Ireland

Reference

Companies House number: 503352

Supplier is SME?

No

Supplier is VCSE?

No

OKS International Limited

Address

Unit 6 2-20 Scrutton Street,
Shoreditch,
London,
EC2A 4RJ

Reference

Companies House number: 10485494

Supplier is SME?

Yes

Supplier is VCSE?

No

Scribetech UK Ltd

Address

15 Penhurst House,
352-356 Battersea Park Road,
London,
SW11 3BY

Reference

Companies House number: 3114547

Supplier is SME?

Yes

Supplier is VCSE?

No

Voice Technologies Ltd

Address

10 Shuttle Street,
Paisley,
PA1 1YD

Reference

Companies House number: SC066712

Supplier is SME?

Yes

Supplier is VCSE?

No

Xstek Limited

Address

Falcon House,
257 Burlington Road,
New Malden,
Surrey,
KT3 4NE

Reference

Companies House number: 7112697

Supplier is SME?

Yes

Supplier is VCSE?

No

KCI Medical ltd t/a Solventum UK

Address

Building 47 Charnwood Campus,
10 Bakewell Road,
Loughborough,
LE11 5RB

Reference

Companies House number: 1130981

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

Three Cherry Trees Lane
Hemel Hempstead
Hertfordshire
HP2 7AH
England

Email

nsbs.digital@nhs.net

Website

https://www.sbs.nhs.uk/