Published date: 25 January 2022
This notice was replaced on 25 January 2022
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Early engagement (published 25 January 2022, last edited 25 January 2022)
Closed early engagement
Contract summary
Industry
Telecommunications equipment and supplies - 32500000
Telecommunications services - 64200000
Location of contract
England
Procurement reference
GUINPART001-DN593683-72015395
Published date
25 January 2022
Closing date
22 February 2022
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
This is a market engagement opportunity: Guinness is looking to replace its Customer Contact Centre capabilities and contract with a partner to provide a Managed Service. We are looking for organisations to provide us with an outline of their offering with reference to our requirements in the market engagement brief.
We want to understand what the market can offer before we formally commence any procurement process. Information provided will help inform the procurement process, which is separate to this market engagement.
More information
Additional text
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Further information about Guinness and detail of the information required can be found at https://procontract.due-north.com/register
Responses to this Request for Information are to be submitted via the above portal by 4pm on Tuesday 22nd February.
About the buyer
Contact name
Procurement
Address
Bower House
1 Stable Street
Oldham
OL9 7LH
United Kingdom
Telephone
+44 3031231890
Website
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