Published date: 26 August 2021
This notice was replaced on 11 March 2022
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 23 May 2022)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Breakdown and recovery services for cars - 50118100
Breakdown and recovery services for motor vehicles - 50118400
Breakdown and recovery services for motorcycles - 50118500
Location of contract
South West
Value of contract
£800,000
Procurement reference
CORNWALL001-DN538761-03245029
Published date
26 August 2021
Closing date
27 September 2021
Closing time
3pm
Contract start date
1 January 2022
Contract end date
31 December 2025
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The main intention of this proposed 4 year contract, with the option to extend by a further 2 x 12 month periods, is to ensure suitable service provision of a 24/7 availability light vehicle recovery service to limit disruption to traffic flow due to breakdowns on the four vehicle lanes over the Tamar Bridge and also in the adjacent Saltash Tunnel.
The Service also requires other business critical and routine duties and activities as stated in the Scope and broad outline specification below:
Primary duty: Light Vehicle Recovery
• Provision of all staff, plant, equipment and insurances to carry out light vehicle recovery (up to 3.5 tonne gross vehicle weight) and traffic management for 24 hours per day, 7 days per week to ensure timely and safe recovery of vehicles to minimise hazards and disruption to users enabling the restoration of normal traffic flow in the shortest possible timescale.
Ancillary duties: Operational support staff will also be required to undertake other activities and duties including but not restricted to the following.
Business critical:
• De-icing of South Cantilever Lane/Footpaths/Car Parks
• Ensuring security of all buildings/offices within Tamar Bridge areas of jurisdiction
• Start up/close down of Emergency Supply Generator
• A roving resource providing support in dealing with emergencies or to investigate other causes for concern particularly during the late evening and early morning when Tamar Bridge staffing levels are at a minimum.
Routine:
• Transfer of Abnormal Load Crossing Receipts to Toll Plaza
• Enforcement of 2 hour maximum parking in bridge car park
• Removal of litter/debris from bridge grounds
• Transfer of recycling materials to contractors
Required skills
All Operational Support Staff will have received training in vehicle recovery safety procedures from a recognized organisation such as the Institute of Vehicle Recovery (IVR) that works alongside the Road Assistance and Vehicle Recovery Sector, Health and Safety Executive and the Highways Agency to focus on the reduction of roadside injuries and fatalities through training and procedures.
For each recovery the traffic management set up and take down works will be in accordance with the Department for Transport /Highways Agency Traffic Safety Measures and Signs for Road Works and Temporary Situations to Chapter 8 - Part 2: Operations.
Location: Tamar Bridge Operational Support staff will be based in the Tamar Bridge Main Administration Office situated on the Plymouth side of the river Tamar and will have access to all welfare facilities.
The full invitation to Tender and supporting tender documentation can be accessed via the supplyingthesouthwest.org.uk website and/or on the Proactis E-Procurement Portal, under the project reference DN538761 with the title Tamar Bridge Operational Support Services Contract incorporating Recovery of Light Vehicles.
More information
Additional text
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Reporting and contract management expectations:
The successful contractor will be required to liaise closely with the Tamar Crossings client on all aspects regarding the Operational Support role.
Members of the contractor's management team will be required to attend regular meetings with the Tamar Bridge Operations & Health & Safety Managers throughout the duration of the contract and will provide specific data/information to enable the establishment of Key Performance Indicators for the Operational Support role.
About the buyer
Contact name
James Howarth
Address
County Hall
Treyew Road
Truro
TR1 3AY
England
Website
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