Published date: 23 November 2022

Last edited date: 23 November 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 8 December 2022, 12pm

Contract summary

Industry

  • Customer survey services - 79342310

  • Customer satisfaction survey - 79342311

Location of contract

North West

Value of contract

£0 to £30,000

Procurement reference

FIR001-DN644454-73833291

Published date

23 November 2022

Closing date

8 December 2022

Closing time

12pm

Contract start date

1 January 2023

Contract end date

1 April 2023

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Livv Housing Group is a registered provider of social housing, predominantly in Knowsley (Liverpool), with c.13500 homes and c.20000 customers, of varying tenure and type, with a strong community presence. Our ambition is to become an intelligence led, data driven organisation, where we act upon and predict the needs of our customers, unlocking potential and giving people and communities opportunities to flourish.

Livv plan to conduct a full survey across the whole customer base in early 2023, capturing both the views of customers who already engage with us, as well as those who rarely contact us but live in our homes. Our ambition is for the responses to be representative of the people and families who live in our homes so capturing a wide range of views is essential.

More information

Previous notice about this procurement

Customer Census

  • Opportunity
  • Published 23 November 2022, last edited 23 November 2022

Additional text

Tender documents stored here:

https://procontract.due-north.com/Advert?advertId=95445483-2e6b-ed11-811b-9f38301b3091&fromProjectDashboard=True

About the buyer

Contact name

Tashi Jackson

Address

Lakeview
Kings Business Park
Prescot
L34 1PJ
United Kingdom

Email

tenders@cirruspurchasing.co.uk

Website

https://livvhousinggroup.com/