Published date: 19 October 2021

This notice was replaced on 14 April 2023

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 14 April 2023)

Awarded contract - This means that the contract has been awarded to a supplier.


Contract summary

Industry

  • Survey services - 79311000

  • Health services - 85100000

Location of contract

LS2 7UE

Value of contract

£110,000

Procurement reference

CF-0422000D0O000000rwimUAA1

Published date

19 October 2021

Closing date

2 September 2021

Closing time

12pm

Contract start date

1 October 2021

Contract end date

30 September 2023

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The requirements of the service provider will be to support NHS England and Improvement in the delivery of the Staff Survey programme over a two year period i.e. 2021/22 and 2022/23.

Tasks will include:

Producing survey communications and promotional materials and advising NHS England and NHS Improvement on a survey communication strategy;

Providing support and advice to produce good response rates;

Setting up online surveys and dealing with technical queries;

Delivering online surveys to NHS England and NHS Improvement staff and providing technical support to enable staff to respond;

Handling receipt of online questionnaires;

Management of data, including the cleaning of anomalous data;

Storage of data in agreement with NHS England and NHS Improvement information governance requirements;

Handling the central collation of the results, and production of feedback reports;

Providing a detailed analysis of survey findings to NHS England and NHS Improvement, including organisational, directorate and group level analysis;

Providing adhoc analysis of survey findings to NHS England and NHS Improvement as directed;

Reporting of the results and ensuring that all responses are anonymous and no non-disclosive;

Management of an integrated system (if required) to link a unique identifier to NHS England and NHS Improvement Employee Staff Record (ESR) information;

Trend analysis of NHS England and NHS Improvement results, including benchmarking NHS England performance against high performing organisations including sectors outside health and social care.

More information

Links

Award information

Awarded date

22 September 2021

Contract start date

1 October 2021

Contract end date

30 September 2023

Total value of contract

£15,100

This contract was awarded to 1 supplier.

IQVIA UK

Address

London N1 9JY

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Russell Greenwood

Address

Quarry Hill
Leeds
LS2 7UE
GB

Email

russell.greenwood@nhs.net