Published date: 13 October 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 18 November 2021, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • Customer Relation Management software package - 48445000

Location of contract

Any region

Value of contract

£0 to £250,000

Procurement reference

20211013153053-31727

Published date

13 October 2021

Closing date

18 November 2021

Closing time

12pm

Contract start date

21 March 2022

Contract end date

20 March 2025

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The requirement is for a CRM solution will optimize and enable contact handlers to deliver a customer focused service through the implementation of an efficient, effective and streamlined solution.

More information

Links

About the buyer

Contact name

Sarah Willacy

Address

Staffordshire Police HQ, Weston Road
Stafford
ST18 0YY
ENG

Telephone

+44 7929658099

Email

sarah.willacy@staffordshire.pnn.police.uk