Published date: 26 August 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 6 October 2021, 12pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, South East, South West

Value of contract

£3,675,000

Procurement reference

tender_269249/976569

Published date

26 August 2021

Closing date

6 October 2021

Closing time

12pm

Contract start date

30 December 2021

Contract end date

29 December 2028

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Highways England is seeking a supplier to implement a new contract for a Remote Maintenance Access Service. The contract will facilitate Technology Operation Capability (TOC) and other key stakeholders such as regional Maintenance & Response (M&R) contractors to remotely access Highways England roadside assets to obtain fault diagnostics, implement corrective actions and install firmware updates, thus reducing the requirement for an operative to attend the roadside.

The successful supplier will develop, test and deliver a secure cloud-hosted remote access service to roadside technology which will enable TOC operatives, M&R contractors and equipment suppliers to work collaboratively to improve the availability of roadside technology. The service will also facilitate remote resets, fault diagnosis and firmware upgrades to be delivered in a safer manner by reducing the traditional method of an operative visiting site. Ultimately, this service will improve Highways England's and it's supply chains ability to reduce the impact of incidents on road users through improved communication about alternative routes and queues ahead due to better roadside technology availability.

About the buyer

Address

The Cube, 199 Wharfside Street
Birmingham
B1 1RN
England

Email

TechnologyProcurement@highwaysengland.co.uk