Published date: 1 March 2017

This notice was replaced on 20 December 2017

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 20 December 2017)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Contract summary


  • Library management services - 79995000

  • Library services - 92511000

Location of contract

South West

Value of contract


Procurement reference


Published date

1 March 2017

Closing date

27 March 2017

Contract start date

26 July 2018

Contract end date

26 July 2028

Contract type

Service contract

Procedure type

Negotiated procedure

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Torbay Council, like most authorities, is experiencing unprecedented pressure on its finances and must make savings and efficiencies from its annual budget.

The Authority has considered whether or not there are different ways of delivering Library Services that represent better value for money, reduce operating costs, provide sustainability and deliver a more modern, innovative service.

In July 2016 the Authority ran a bidder event which gave organisations an opportunity to advise the Authority how the service could be improved and achieve savings.

As a result the Authority is undertaking a formal procurement exercise and seeks a Service Provider to deliver Library Services on its behalf, providing value for money and reducing the Library service budget.

This specification sets out the Authority's requirements for its Library Service by identifying a series of outcomes and outputs and minimum performance standards.

More information


Additional text

Read only versions of the tender documents can be accessed from the opportunities area of Supplying the South West e-tendering portal without the need to be registered on the portal. In order to access the editable versions of the documents and to submit a response bidders must be registered on the portal.

About the buyer


Torbay Council Town Hall
Castle Circus