Published date: 5 November 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 9 May 2025, 12pm

Contract summary

Industry

  • IT software package - 48517000

Location of contract

NP10 8QQ

Value of contract

£49,456.80

Procurement reference

CF-0074900D1r000001nvObEAI

Published date

5 November 2025

Closing date

9 May 2025

Closing time

12pm

Contract start date

16 May 2025

Contract end date

15 May 2028

Contract type

Not applicable

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Customer contact centre for external customers - number of licences reduced to 20. Includes usage charges.

Award information

Awarded date

12 May 2025

Contract start date

16 May 2025

Contract end date

15 May 2028

Total value of contract

£49,456.80

This contract was awarded to 1 supplier.

8X8 UK LIMITED

Address

Oxford House, Bell Business Park, Smeaton Close, Aylesbury, Buckinghamshire, HP19 8JR HP19 8JR

Reference

None

Supplier is SME?

No

About the buyer

Contact name

IPO Commercial Team

Address

Intellectual Property Office
Newport
NP10 8QQ
GB

Email

tracy.thomas@ipo.gov.uk