Published date: 15 May 2025

Last edited date: 15 May 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 15 May 2025, 11am

Contract summary

Industry

  • System and support services - 72250000

Location of contract

Any region

Value of contract

£96,000

Procurement reference

tender_492718/1481581

Published date

15 May 2025

Closing date

15 May 2025

Closing time

11am

Contract start date

22 May 2025

Contract end date

21 May 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

The MCA utilise SolarWinds' Premium Support Level 2 offering which provides us with access to a dedicated SolarWinds support team and enhanced Service Level Agreements to prioritise our questions and any issues. The enhanced support offering also provides the MCA with an annual health check against SolarWinds best practices with their recommendations and remediation assistance which is vital for ensuring that the enterprise is running optimally.


Award information

Awarded date

15 May 2025

Contract start date

22 May 2025

Contract end date

21 May 2026

Total value of contract

£96,621

This contract was awarded to 1 supplier.

SoftCat PLC

Address

Solar House, Fieldhouse Lane Marlow SL7 1LW United Kingdom

Reference

Companies House number: 02174990

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Maritime and Coastguard Agency

Address

105 Commercial Road
Southampton
SO15 1EG
England

Email

contracts@mjcga.gov.uk

Website

www.gov.uk/mca