Published date: 13 June 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 February 2022, 5pm

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

London

Value of contract

£1,411,390

Procurement reference

tender_286583/1051131

Published date

13 June 2022

Closing date

1 February 2022

Closing time

5pm

Contract start date

1 June 2022

Contract end date

31 May 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The FCDO and FCDO Services (the Authority) are looking for an all-inclusive Employee Assistance Programme to cover officers and qualifying adult dependants who are posted to our Embassies and High Commissions overseas and for officers only who are based in the UK.

Briefly, the service should provide a confidential and efficient problem assessment and identification services to employees with personal issues that affect their performance at work. Referral of employees for assessment, support and assistance with case management and followup services.

The FCDO and FCDO Services operate in over c274 locations in 169 countries and territories overseas on all continents and it is essential that any successful bidder must be able to provide services across the network. We are seeking a provider who will be responsive and able to deploy in-country Counsellors when requested.

We expect this opportunity will be of interest to providers of Employee Assistance Programmes in not only the UK but also who have a worldwide network of affiliates who are able to provide the service across the FCDO/FCDO Services overseas network.

Also included in this requirement is the Wellbeing Supervision Programme (WSP), which provides the global network of Consular staff in public facing roles quarterly (and on demand where necessary) individual sessions with clinical supervisors to support their wellbeing. These sessions give consular staff the opportunity to regularly discuss the challenging and often distressing nature of their work, and are designed to help them acquire tools for resilience when managing the complex casework they face.

The Contracting Authority intends to use an e-tendering system for the procurement.

More information

Previous notice about this procurement

Employee Assistance Program and Consular Wellbeing

  • Opportunity
  • Published 22 December 2021

Award information

Awarded date

11 March 2022

Contract start date

1 June 2022

Contract end date

31 May 2025

Total value of contract

£1,411,309

This contract was awarded to 1 supplier.

CNLR HORIZONS LIMITED ta CIC Wellbeing

Address

5th Floor, 18 Mansell Street, London, England, E1 8AA

Reference

Companies House number: 02271807

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

King Charles Street
London
SW1A 2AH
England

Email

cpg.enquiries@fcdo.gov.uk