Published date: 19 November 2021

Last edited date: 3 December 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 10 December 2021, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

West Midlands

Value of contract

£75,000

Procurement reference

CWC21196

Published date

19 November 2021

Closing date

10 December 2021

Closing time

12pm

Contract start date

17 December 2021

Contract end date

16 December 2022

Contract type

Service contract

Procedure type

Competitive quotation (below threshold)

The buyer selects a group of potential suppliers to invite to tender.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Wolverhampton Council City (CWC) have identified two Artificial Intelligence (AI) use cases that will help provide citizens of Wolverhampton 24/7 access to their Council queries without human interaction.

The first phase of this IT Project will be delivered in workstreams, covering both launch of the Citizen Assistant and Microsoft Dynamics integration.

There is also a need for enterprise viability configuration and deployment into the Council's Azure Cloud.

This will also provide the much-needed Chatbot structure to expand the services to other areas like ICT, Hub, HR and Revs and Bens in future.

More information

Links

Additional text

For further information, please register your interest at https://procontract.due-north.com/Advert?advertId=c4c89de2-2849-ec11-810e-005056b64545&fromProjectDashboard=True

About the buyer

Contact name

Peter Holmes

Address

Civic Centre,St. Peters Square
WOLVERHAMPTON
WV11RL
England

Telephone

01902 556175

Email

peter.holmes@wolverhampton.gov.uk

Website

https://www.wolverhampton.gov.uk/business/opportunities/tenders