Published date: 12 January 2018
Last edited date: 12 January 2018
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
System and support services - 72250000
Systems support services - 72253200
Guidance and counselling services - 85312300
Guidance services - 85312310
Counselling services - 85312320
Location of contract
B4 7WB
Value of contract
£0
Procurement reference
QU088
Published date
12 January 2018
Closing date
26 January 2018
Contract start date
1 April 2018
Contract end date
31 March 2020
Contract type
Service contract
Procedure type
Other
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
Birmingham City Council requires a supplier for the provision of Employee Assistance Service.
The Contractor will develop and provide a workplace Employee Assistance Programme (\"EAP\") which will be made available to all Eligible Users that is designed to assist productivity and attendance issues within the workplace by supporting employees to identify and resolve personal and or work concerns.
Services provided must include, but are not limited to:
• 24-hour free phone telephone support, 365 days per year
• Website information and services with interactive content, fact sheets and online services.
• Money advice and debt management.
• Child and elder care information services.
• Legal information and guidance (within HMRC current guidelines).
• Information on emotional, work-life and workplace issues.
• Short-term psychological services, including provision of time limited telephone counselling (6 sessions per employee) at a time convenient to the Eligible User.
The provision of such services is to be determined by assessment of the Eligible User carried out by a professionally qualified member of staff (i.e. counsellor).
• Signposting to workplace and community resources not available within the scope of the EAP. This includes signposting to the Council for face to face counselling if assessed as being necessary in the assessment outlined above.
This contract will be for a period of 2 years commencing 1st April 2018 until 31st March 2020 with an option to extend for a further 12 months subject to cost and satisfactory performance
BCC will be using its e-tendering system (in-tend) for the administration of this procurement process and providers must register with the system to be able to express an interest. The web address is: https://in-tendhost.co.uk/birminghamcc
Registration and use of In-tend is free. All correspondence for this procurement process must be via the In-tend correspondence function. If you are unable to register with In-tend please either email cps@birmingham.gov.uk or call 0121 464 8000.
If you are interested in tendering please click on the following link to access Birmingham City Councils tender Portal: https://in-tendhost.co.uk/birminghamcc/ and submit your details to register as a bidder. We will send you a log on and password so you can download the tender documentation. Requests to participate must be by way of completion and return of the tender documentation no later than 12:00 hours on 26th January 2018 using the Supplier Portal.
More information
Links
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- https://in-tendhost.co.uk/birminghamcc/aspx/
- Tender notice
- Additional information on how to apply for this contract
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- https://in-tendhost.co.uk/birminghamcc/aspx/
- Tender notice
- Additional information on how to apply for this contract
Additional text
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If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal.
Delivery Notes
Birmingham
Is a Recurrent Procurement Type? : No
If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal.
Delivery Notes
Birmingham
Is a Recurrent Procurement Type? : No
About the buyer
Contact name
Marie Hadley
Address
10 Woodcock Street
Birmingham
West Midlands
B4 7WB
United Kingdom
Telephone
0121 303 7746
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Closing: 26 January 2018