Published date: 06 January 2020

Last edited date: 06 January 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing date: 17 January 2020

Contract summary


  • Taxi services - 60120000

Location of contract

East Midlands

Value of contract


Published date

06 January 2020

Closing date

17 January 2020

Contract start date

01 August 2020

Contract end date

31 July 2022

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Leicester City Council (the Council) invites Tenders for the provision of vulnerable passenger transport services.
The proposed Framework Agreement will be for two years with an option to extend for a period or periods totalling no more than a further two years. We anticipate that 20 Providers shall be awarded a place on Framework Agreement.
The Council procures journeys for children, young people and adult service users, as well as for Council staff using taxi providers. These journeys are commonly planned e.g. trips to and from school or unplanned e.g. one-off journeys to an appointment. These taxi journeys supplement those provided by the Council's fleet of in-house buses. A given service user may be transported exclusively by taxi or bus or a combination of the two.
Service users using taxis require additional support or supervision which is provided through a passenger assistant, arranged by the taxi provider. Some service users using taxis have additional needs of the vehicle e.g. the size of vehicle or ramps and wheelchair accessibility. Some service users need the driver and/or passenger assistant to have specialist training e.g. how to help someone with a medical condition such as epilepsy.
The service is demand led and the volume of work may therefore increase or decrease over time. In 2018-19, approximately 200,000 journeys were commissioned.

About the buyer

Contact name

Hussain Dakri


City Hall (4th Floor)
115 Charles Street
United Kingdom


+44 1164540685


Other information

How to apply

Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.

Closing date: 17 January 2020