Published date: 13 January 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 12 February 2020

Contract summary

Industry

  • Research and development services and related consultancy services - 73000000

  • Recreational, cultural and sporting services - 92000000

Location of contract

EN2 9HG

Value of contract

£1,000 to £9,000

Procurement reference

LVRPA2019/17

Published date

13 January 2020

Closing date

12 February 2020

Contract start date

1 April 2020

Contract end date

31 March 2023

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Authority are looking for an Visitor and Customer Tracking Research Services company to fulfil and agree to the following requirements.

Lee Valley Regional Park Authority' objectives are:

o To measure customer/visitor satisfaction levels and profile visitors across venues and parklands randomly throughout the year
o To monitor customer feedback, positive or negative, on topics customers may have raised, thus highlighting areas of concern at an early stage.
o Identify any issues or areas of improvement that customers have with any of our facilities or services
o Provide summary reporting of research findings to operational managers

More information

Links

Additional text

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Genevieve D'Souza

Address

Bulls Cross
Enfield
Middlesex
EN2 9HG
United Kingdom

Telephone

01992 709888

Email

gdsouza@leevalleypark.org.uk