Technology Enabled Care Services including Call Monitoring

Contract summary

Industry

• Installation services of communications equipment - 51300000

• Alarm-monitoring services - 79711000

• Community health services - 85323000

Location of contract

Yorkshire and the Humber

Value of contract

£1,035,286

Procurement reference

333-NYC-CD

Published date

13 October 2025

Closing date

11 September 2025

Closing time

12pm

Contract start date

26 September 2025

Contract end date

25 September 2029

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

The Authority wishes to award a contract for Technology Enables Care including Call Monitoring through Procurement for Housing's Technologies for Independent Living: Telecare, Telehealth Framework, Lot 4 - Combined Telecare Equipment and Monitoring Services and Solutions.

The aim of this contract is to support the delivery of technology-enabled care to residents across North Yorkshire. It encompasses the supply and installation of equipment, ongoing maintenance, and call monitoring services for individuals using the system.

The Contract will be for a period of 2 years 26 September 2025 - 25 September 2027 with two further options to extend for a period of 1 year each.
Option to Extend 1: 26 September 2027 - 25 September 2028
Option to Extend 2: 26 September 2028 - 25 September 2029
Therefore, the total possible Contract duration is 4 years.

The estimated value of this contract is £1,035,286 excluding VAT.

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Award information

Awarded date

18 September 2025

Contract start date

26 September 2025

Contract end date

25 September 2029

Total value of contract

£1,035,286

This contract was awarded to 1 supplier.

TUNSTALL HEALTHCARE GROUP LIMITED

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About the buyer

Contact name

Procurement Team

Address

County Hall
NORTHALLERTON
DL78AD
England

Telephone

01609 533450

Email

procurement@northyorks.gov.uk