Published date: 2 November 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 27 September 2021, 11am

Contract summary

Industry

  • Supply services of personnel including temporary staff - 79620000

Location of contract

South East

Value of contract

£41,500

Procurement reference

tender_289667/1010785

Published date

2 November 2021

Closing date

27 September 2021

Closing time

11am

Contract start date

28 September 2021

Contract end date

11 January 2022

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

It is recommended that ahead of the permanent appointment of a customer insight manager to UKSR,an experienced customer insight consultant defines the scope and the requirement for the role to optimise the customer experience throughout the customer journey,over approximately three months with an identified budget allocation of £50,000.00 DAC Approval Reference Number: CP1710 Customer Insight Consultancy for UKSR -approved on the basis that the business is actually recruiting the full time customer insight manager at the moment. The form does not make that clear. There is no point in hiring an expensive consultant if there is no one to hand over the lessons learnt to. If that recruitment is not underway then approval is not given until it is started.Recruitment commenced on 28th September 2021.


Award information

Awarded date

28 September 2021

Contract start date

28 September 2021

Contract end date

11 January 2022

Total value of contract

£41,500

This contract was awarded to 1 supplier.

Global Resourcing Ltd

Address

Ground Floor, Melrose House, 42 Dingwall Road Croydon CR0 2NE England

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Address

Spring Place
Southampton
SO15 1EG
England

Telephone

+0000

Email

contracts@mcga.gov.uk