Published date: 14 December 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 12 January 2018

Contract summary

Industry

  • Computer support and consultancy services - 72600000

  • Computer support services - 72610000

  • Computer network services - 72700000

    • Local area network services - 72710000

    • Wide area network services - 72720000

Location of contract

East Midlands

Value of contract

£250,000 to £300,000

Procurement reference

20171214133019-30501

Published date

14 December 2017

Closing date

12 January 2018

Contract start date

13 January 2018

Contract end date

14 January 2018

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Leicestershire Police requires a network support and maintenance service to run for 2-years from 1.4.2018, with an option to extend on a one year plus one basis.

Applicants must have current UK emergency service network support and maintenance experience.

The network service comprises: 45 sites all within the East Midlands police region (Leicestershire & Rutland, Northamptonshire, Derbyshire, Lincolnshire and Nottinghamshire).

The core WAN is based on GRE Tunnels metro Ethernet services, broadband and leased lines;
A primary rate remote access service for additional small sites, remote workers and third-party support; • E3 and point to point links to local authorities and criminal justice partners; Current Dell switches, Cisco switches, routers and firewalls; Cisco Secure ACS and RSA ACE Server authentication services; SolarWinds Orion NPM, NCM and Netflow network management; AXIS video decoders and Siemens VOIP trunking; • LAN and WAN QoS

Provision of network services for VMWare ESX and Citrix XEN virtual machine and Dell EMC virtual storage infrastructure.

The required service: 24-hour, 365-day with 4-hour call to fix on all LAN and WAN equipment and directly supported services; Ensuring sufficient spares and stock availability to meet the SLA; Fault and call management for third-party systems and services, to include but not limited to Telco's, voice switch and other network service providers and information system providers;

Initial network fault finding for third-party systems and services, to include but not limited to Telco's, voice switch and other network service providers and information system providers; Network help desk and support service; •

Network performance and health check service including the virtual infrastructures; •

Design, supply and installation of network and cabling services; Network security; • Maintenance of network documentation.

More information

Links

About the buyer

Contact name

Andrew Wintersgill

Address

Police Headquarters, St. Johns, Enderby
Leicestershire
LE19 2BX
ENG

Telephone

+44 1162222222

Email

andrew.wintersgill@leicestershire.pnn.police.uk

Website

www.leics.police.uk