Published date: 7 August 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 8 September 2023, 2pm

Contract summary

Industry

  • Telecommunications equipment and supplies - 32500000

  • IT services: consulting, software development, Internet and support - 72000000

  • Health and social work services - 85000000

Location of contract

NR1 2DH

Value of contract

£0

Procurement reference

IT-217-2660-NCCT42731

Published date

7 August 2023

Closing date

8 September 2023

Closing time

2pm

Contract start date

1 December 2023

Contract end date

30 November 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Norfolk County wishes to commission the following;
o Software and the infrastructure support for 200 Video Carephone devices to be used in the Community (including ongoing support for the existing devices currently being used). The infrastructure support to include the following;
o Set up of devices for individual people (and dealing with any returns and recycling of devices)
o Training of key stakeholders in the use of the devices
o Data and reporting on device usage
o Delivery of a virtual Care agency support (non CQC regulated activity) for up to 100 people initially but with the ability to support more if demand and devices allow.

Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions.

More information

Links

Additional text

This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.

Delivery Notes

orfolk County wishes to commission the following;
o Software and the infrastructure support for 200 Video Carephone devices to be used in the Community (including ongoing support for the existing devices currently being used). The infrastructure support to include the following;
o Set up of devices for individual people (and dealing with any returns and recycling of devices)
o Training of key stakeholders in the use of the devices
o Data and reporting on device usage
o Delivery of a virtual Care agency support (non CQC regulated activity) for up to 100 people initially but with the ability to support more if demand and devices allow.

Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions.

This contract is for 2 years with a possible extension of 1 year.

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Claudia Green

Address

Martineau Lane
Norwich
Norfolk
NR1 2DH
United Kingdom

Telephone

01603303317

Email

claudia.green3@norfolk.gov.uk

Website

www.norfolk.gov.uk