Published date: 14 September 2017

This notice was replaced on 18 January 2018

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 18 January 2018)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Legal services - 79100000

Location of contract

Any region

Value of contract

£160,000

Procurement reference

17_06_10

Published date

14 September 2017

Closing date

16 October 2017

Contract start date

1 December 2017

Contract end date

31 March 2019

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

NHS England is seeking to appoint a suitably qualified provider in the field of Continuing Healthcare (CHC) for the NHS. The contract will provide a national advice and information service for patients who are assessed as having a 'primary health need' and their families. Clinical Commissioning Groups (CCGs) are the responsible bodies delivering a CHC service to individuals and their carers/families in accordance with a National Framework for NHS CHC (including the Operating Model). A core component of the Operating Model is to provide consistency and improve the individual and family experience of NHS CHC.
The service was launched as a pilot in 2015 and has seen an exponential growth in the number of patients and health staff seeking advice and guidance.
• 38,000 visits to the information on their website
• 2,200 comprehensive written guides sent out to individuals
• 8,500 telephone consultations
• 1,400 written consultations (web portal and email)
The type of advice includes:
• Supporting people with specific conditions;
• understanding of the complex operational patient pathways;
• detailed understanding of guidance & legislation for CHC
For more information please access the tender documents by visiting NHS England's e-tendering platform at www.nhsengland.bravosolution.co.uk


About the buyer

Address

Quarry House
Quarry Hill
Leeds
LS2 7UE
England

Email

angela.johnson30@nhs.net