Published date: 26 January 2022

Last edited date: 8 November 2022

This notice was replaced on 8 November 2022

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 8 November 2022)

Awarded contract - This means that the contract has been awarded to a supplier.


Contract summary

Industry

  • Customer Relation Management software package - 48445000

Location of contract

SW1H 0EU

Value of contract

£525,000

Procurement reference

CF-0103300D0O000000rwimUAA2

Published date

26 January 2022

Closing date

20 December 2020

Closing time

12am

Contract start date

21 December 2020

Contract end date

20 December 2023

Contract type

Supply contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Voice of the Customer Survey Management

More information

Previous notice about this procurement

Qualtrics Customer Experience Platform

  • Awarded contract
  • Published 8 February 2021

Attachments

Award information

Awarded date

19 December 2020

Contract start date

21 December 2020

Contract end date

20 December 2023

Total value of contract

£525,000

This contract was awarded to 1 supplier.

Qualtrics LLC

Address

333 W River, Provo, UT 84604

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Procurement Operations

Address

39 Victoria Street
London
SW1H 0EU
GB

Email

Procurement.Operations@dhsc.gov.uk