Published date: 3 September 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 23 July 2021, 5pm

Contract summary

Industry

  • Analysis services - 71620000

Location of contract

Any region

Value of contract

£211,056 to £316,584

Procurement reference

tender_274774/994682

Published date

3 September 2021

Closing date

23 July 2021

Closing time

5pm

Contract start date

31 August 2021

Contract end date

30 August 2024

Contract type

Service contract

Procedure type

Call-off from a dynamic purchasing system

A mini-competition or direct purchase from a pre-established dynamic purchasing system.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Foreign, Commonwealth & Development Office (FCDO) conducts regular social listening and media monitoring, via a web based service, to manage the department's reputation and measure the owned and earned impact of its campaigns.

Specifically, social listening and media monitoring allows the FCDO's communication teams to understand audience sentiment around key policy areas, its programmes of work and services. Monitoring tools are also used to help teams ascertain where conversations around these areas predominantly take place and who influences these discussions.

Ultimately, social media monitoring and listening allows the FCDO's communications teams to inform future campaign strategies as well as evaluate existing activities.

Award information

Awarded date

6 August 2021

Contract start date

31 August 2021

Contract end date

30 August 2024

Total value of contract

£316,584

This contract was awarded to 1 supplier.

Runtime Collective Limited (Trading as Brandwatch)

Address

Sovereign House, Church St, Brighton, BN1 1UJ

Reference

Companies House number: 03898053

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Corporate Services Procurement Team

Address

FCDO, King Charles Street,
London,
SW1A 2AH
England

Email

CPG.Enquiries@fco.gov.uk