Published date: 24 February 2025

Last edited date: 28 February 2025

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 30 March 2025, 12pm

Contract summary

Industry

  • Call centre - 79512000

Location of contract

East of England

Value of contract

£350,000

Procurement reference

BIP927645767

Published date

24 February 2025

Closing date

30 March 2025

Closing time

12pm

Contract start date

1 August 2025

Contract end date

31 July 2028

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

At Freebridge we are reviewing the current Out of Hours Call Handling and Telecare Alarm Monitoring Services contract. We currently have 17 Sheltered Scheme sites with approx. 650 residents using our Telecare Alarm service, approx. 750 alarm connections and approx. 8,600 residents across all stock relying on the out of hours call service.

More information

Links

About the buyer

Contact name

Procurement Department

Address

Juniper House
Austin Street
King's Lynn
PE30 1DZ
UK

Telephone

+443332404444

Email

procurement@freebridge.org.uk