Published date: 20 February 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 10 April 2023, 12pm

Contract summary

Industry

  • Building consultancy services - 71315200

Location of contract

South East

Value of contract

£6,000,000

Procurement reference

BIP761387586

Published date

20 February 2023

Closing date

10 April 2023

Closing time

12pm

Contract start date

1 April 2024

Contract end date

31 March 2032

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

MTVH desires to have a proactive relationship with the supplier, ensuring a timely, effective, and accurate service. Monitoring the performance of the supplier and assessing the health of the working relationship are key requirements, with a twofold purpose: •To ensure that the supplier is meeting the performance criteria, e.g., the service levels and quality, defined in the contract •To develop a collaborative approach when identifying service improvement opportunities that benefit our residents Account management is therefore valued very highly. Some requirements for MTVH of this include: •A dedicated account manager operating as a single point of contact for MTVH, who will allocate work out proactively across the various teams within their organisation •Team charts provided to MTVH, so we are aware of the different teams and their members across, e.g., Stock Condition, roof drone surveys etc. •A dedicated telephone line for Stock Condition surveys •Ensure the use of mobile devices i

More information

Links

About the buyer

Address

The Grange
100 High Street
London
N14 6PW
UK

Telephone

+442035354295

Email

Jumaa.sudi@mtvh.co.uk