Published date: 11 April 2017

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 8 March 2017

Contract summary

Industry

  • Research and development consultancy services - 73200000

  • Market and economic research; polling and statistics - 79300000

Location of contract

South East

Value of contract

£20,000

Procurement reference

FWMRCR17027ACAS

Published date

11 April 2017

Closing date

8 March 2017

Contract start date

16 March 2017

Contract end date

31 May 2017

Contract type

Service contract

Procedure type

Other:

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Based on the webpages listed:
• http://www.acas.org.uk/earlyconciliation
• https://ec.acas.org.uk/

Acas would like to get evidence of:
• Understanding of how users of EC get to the Early Conciliation webpages (the user journey) and what they expect in terms of information and service when they arrive at these webpages
(the webpages above can also be accessed via link from GOV.UK Website here https://www.gov.uk/employment-tribunals)
• User comprehension of the information provided on those webpages.
• Usability of the web-front end (i.e. going beyond the form itself to consider how the EC notification form web-front end, which has been operational since 2014, is currently working).

More information

Attachments

Additional text

DO NOT APPLY DIRECTLY TO BUYER

All submissions will be assessed in accordance with the Public Contracts Regulations 2015, for procurement values that exceed Regulation 5 (Threshold amounts)

Responses must be received by the date in the bid documents.

Responses received outside or concurrently using the eSourcing process will not be accepted or considered further for this opportunity.

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Full details of this opportunity can be found on the e-sourcing portal please follow instructions below. If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS eSourcing'.

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Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. The Sourcing documents can then be accessed on the eSourcing Suite at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in the Specification documents within Contracts Finder.

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Award information

Awarded date

20 March 2017

Contract start date

16 April 2017

Contract end date

31 May 2017

Total value of contract

£17,785.50

This contract was awarded to 1 supplier.

IFF Research

Address

Chart House
16 Chart Street
London
N1 6DD

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Contracted Research team

Address

Polaris House
North Star Avenue
Swindon
SN2 1ET
England

Telephone

01793 867005

Email

research@uksbs.co.uk

Website

www.uksbs.co.uk