Published date: 18 July 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 19 August 2019

Contract summary

Industry

  • Software package and information systems - 48000000

  • Industry specific software package - 48100000

Location of contract

SG13 8DE

Value of contract

£0

Procurement reference

HCC1911557

Published date

18 July 2019

Closing date

19 August 2019

Contract start date

21 October 2019

Contract end date

20 October 2024

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Hertfordshire County Council Regulatory Services (RS) is made up of the Trading Standards (TS) and Fire Safety (FS) teams with approximately 70 staff across both teams. TS are responsible for a wide range of legislation governing products and services that consumers buy, provide advice and guidance to businesses, undertake inspections, test and sample products and services, manage fireworks licensing, investigate consumer complaints and where necessary prosecute those who break the law. FP are responsible for enforcing fire safety through a risk based inspection and enforcement regime to ensure compliance with statutory requirements, FP also advise businesses on how to reduce the risk from fire, administer licensing of premises for petroleum, carry out investigations and where necessary prosecute those who break the law.

The RS department requires an IT solution to record, maintain and report the work of our teams' activities. The solution should include a testing and training area, have mobile device capability, be fully integrated, reliable, efficient and meet the current and future needs of the council. It should be able to manage a prosecutions and investigations process, there should be an active user group for the system with a representative number of members, all users at all levels must be appropriately trained by go live date of 1 April 2020. RS require all data from our current database to be migrated into the new system and the council would require details of upgrades to demonstrate continuous development of the system including changes to legislation where necessary.

Full details are in the Specification, Schedule 1 of the Terms and Conditions document.

More information

Links

Additional text

Full details are in the tender documentation.

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Anita Shipman (HCC)

Address

Pegs Lane
Hertford
Hertfordshire
SG13 8DE
United Kingdom

Telephone

01707 292601

Email

anita.shipman@hertfordshire.gov.uk