Published date: 20 April 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 14 March 2023, 11:59pm

Contract summary

Industry

  • Information technology services - 72222300

Location of contract

Any region

Value of contract

£72,650 to £217,950

Procurement reference

tender_357703/1205530

Published date

20 April 2023

Closing date

14 March 2023

Closing time

11:59pm

Contract start date

28 April 2023

Contract end date

27 April 2024

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

This requirement is for a new contract for the supply of a Support Service with Sabio Ltd which will be awarded using CCS framework G-Cloud 13 for one year. This Service is required for Contact Centre Test Automation an integral part of DWP's Contact Centre Infrastructure. Currently there is a gap in support for both the Middleware and virtual Session Border Controllers (eSBC) that form part of the infrastructure required to deliver DWP's Test Automation services.

More information

Attachments

Award information

Awarded date

28 March 2023

Contract start date

28 April 2023

Contract end date

27 April 2024

Total value of contract

£87,180

This contract was awarded to 1 supplier.

Sabio Ltd

Address

12th Floor, Blue Fin Building 110 Southwark St, London, SE10SU

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

5th Floor, 2 St Peter's Square
Manchester
M2 3AA
England

Email

cd.digitalchannels@dwp.gov.uk