NHS Hertfordshire and West Essex ICB - eConsult OCVC

Contract summary

Industry

• Medical software package - 48180000

Location of contract

East of England

Value of contract

£191,339.97 to £382,679.94

Procurement reference

Contract for the provision of OCVC for NHS Hertfordshire and West Essex ICB

Published date

29 August 2025

Closing date

8 May 2025

Closing time

12pm

Contract start date

1 October 2025

Contract end date

30 September 2027

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

The NHS England National Commercial and Procurement Hub supported NHS Hertfordshire and West Essex ICB to place a new contract for the Provision of a Online Consultation and Video Consultation tool.

NHS Hertfordshire and West Essex ICB's requirement is for a Online Consultation and Video Consultation tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP).

A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to eConsult Health Ltd.

The contract is awarded for an initial period of 12 months with the option to extend for a further up to 12 months.

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Award information

Awarded date

16 July 2025

Contract start date

1 October 2025

Contract end date

30 September 2027

Total value of contract

£382,679.94

This contract was awarded to 1 supplier.

eConsult Health Ltd

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About the buyer

Contact name

Garry Mitchell

Address

NHS Hertfordshire and West Essex ICB
Charter House, Parkway,
Welwyn Garden City
AL8 6JL
England

Email

commercial.procurementhub@nhs.net