Published date: 17 March 2021

This notice was replaced on 18 May 2021

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 18 May 2021)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Call centre - 79512000

Location of contract

LU1 3JU

Value of contract

£0

Procurement reference

UoB/GEN517/2021/03

Published date

17 March 2021

Closing date

2 April 2021

Closing time

12pm

Contract start date

1 July 2021

Contract end date

30 September 2021

Contract type

Service contract

Procedure type

Competitive quotation (below threshold)

The buyer selects a group of potential suppliers to invite to tender.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The University has an effective, well-planned Clearing operation that comprises of an internal call centre, virtual engagement events and online resources/application processes.

The clearing operation is supported by over 120 staff from across the University.

The University requires a call centre to act as an extension to our internal operation and to support marketing campaign activity.

More information

Links

Additional text

To express an interest in the tender you must register and express an interest through the procurement website:

https://in-tendhost.co.uk/universityofbedfordshire/aspx/Tenders/Current

All information, correspondence and tender return submission must go through the procurement website

About the buyer

Contact name

Procurement

Address

University Square
LUTON
LU13JU
England

Telephone

01582743315

Email

tracy.wilson@beds.ac.uk