Published date: 15 November 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 10 October 2023, 12pm

Contract summary

Industry

  • Business and management consultancy services - 79410000

Location of contract

SE1 9HA

Value of contract

£166,000

Procurement reference

C20231795

Published date

15 November 2023

Closing date

10 October 2023

Closing time

12pm

Contract start date

9 November 2023

Contract end date

30 April 2024

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Ofcom requires support and advice in the design of a of an end-to-end digital business support service to support SMEs and other businesses in scope of the Online Safety Bill with compliance, and in the creation of a digital capability roadmap to build, test, deliver and iterate such a service.

In order to best design and deliver the support service, we expect the successful tenderer to complete the following work:
• A service design recommendations report and associated design prototypes; and
• A capability assessment and roadmap for organisational development
This will involve:
• Participation in user research
• Translation of user research insights into actionable plans
• Developing solutions and prototyping
• Online safety service design recommendations
• Capability assessment and roadmap for organisational development
• Strategic advice in alpha and beta

Award information

Awarded date

3 November 2023

Contract start date

13 November 2023

Contract end date

30 April 2024

Total value of contract

£135,000

This contract was awarded to 1 supplier.

PA Consulting Services Limited

Address

10 Bressenden Place
London
SW1E 5DN

Reference

Companies House number: 00414220

Value of contract

£135,000

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Alex Lindsay

Address

Riverside House,2A Southwark Bridge Road
LONDON
SE19HA
England

Telephone

02079813600

Email

alex.lindsay@ofcom.org.uk