Published date: 27 July 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 10 August 2022, 5pm

Contract summary

Industry

  • Computer-related professional services - 72590000

Location of contract

LS2 7UE

Value of contract

£0 to £72,000

Procurement reference

CF-0997300D0O000000rwimUAA1

Published date

27 July 2022

Closing date

10 August 2022

Closing time

5pm

Contract start date

30 August 2022

Contract end date

30 April 2023

Contract type

Service contract

Procedure type

Competitive quotation (below threshold)

The buyer selects a group of potential suppliers to invite to tender.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Having user research expertise is absolutely essential to FutureNHS, because it will allow us to create an accessible and user-friendly service which will confidently pass the Beta service assessment and enter public beta phase. We'll then be able to speed up the migration process and provide the best support to our users based on research findings (both quantitative and qualitative). We'll also be able to keep collecting feedback from our users to provide enhancements that make collaboration as easy as possible so that duplication is avoided and best practice is shared across teams, professions, regions, and organisations.

The most efficient option would be to outsource the User research resource, so that we can confidently achieve all the goals mentioned below:
- migration from kahootz to the new version of the FutureNHS platform,
- prepare and pass successfully the beta service assessment in order to adhere to the NHS service manual standards.
- ongoing developments & improvements to the FutureNHS collaboration platform. Please apply here https://health-family.force.com/s/Welcome

About the buyer

Contact name

Meena Valambhia

Address

Quarry House
Leeds
LS2 7UE
GB

Email

meena.valambhia@nhs.net