Published date: 6 January 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 11 January 2022, 5:30pm

Contract summary

Industry

  • Supply services of personnel including temporary staff - 79620000

Location of contract

B70 8SZ

Value of contract

£4,444 to £4,715

Procurement reference

IT-230-5804-AN0085

Published date

6 January 2022

Closing date

11 January 2022

Closing time

5:30pm

Contract start date

17 January 2022

Contract end date

17 April 2022

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Business Support Officer
Rate of Pay: ?10.01 per hour (PAYE)
Hours: 37 Hours per week
Location: Waterfall Lane, Cradley Heath
Start Date: ASAP
Contract type: Agency

Job Description and Personnel Specification are attached, which also provides more information above the role.

Brief description:

We have an exciting opportunity for a Business Support Officer to join our Business Support Team within the Taxi Licensing Service.
We are looking for a person who has experience of dealing with the general public/customers in a front-line customer focussed setting, particularly via telephone is essential.
As part of the role you will be required to: -
o Arrange meetings and prepare agendas
o Minute taking at staff and operator meetings
o Dealing with incoming and outgoing post
o Stock control and associated ordering/invoice processing
o Filing and archiving
o Preparing Audit reports
o Booking appointments and taking card payments
o Preparing mailshots
You must also have: -
o Good ICT skills with an attention to detail
o Flexible, be a self-motivator, likes a challenge and work to required timescales
o Good working knowledge of ICT packages, specifically Microsoft is essential.
o Experience of using Oracle is desirable but not essential
o Effective Time Management Skills, with the ability to meet deadlines
o
An eye for detail and is able to work on their own initiative and be a team player and who is able to prioritise the tasks they are given to complete

Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs.
No DBS is required for this role.
This role falls inside of IR35
Please note this advert is also out with our Master Vendor

You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice.
The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.
From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents.
To submit your documents, you will be required to opt in.
For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.
If you require further assistance in respect of the system, please contact the ...

More information

Links

Additional text

The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.
From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents.
To submit your documents, you will be required to opt in.
For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.
If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810.


Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Sarah Adams

Address

1 Providence Place
West Bromwich
West Midlands
B70 8SZ
United Kingdom

Telephone

0121 569 6100

Email

sarah_adams@sandwell.gov.uk