Published date: 4 April 2022
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Health and social work services - 85000000
Community health services - 85323000
Location of contract
South West
Value of contract
£549,600
Procurement reference
SWINDON001-DN509077-21609362
Published date
4 April 2022
Closing date
6 January 2021
Closing time
12pm
Contract start date
1 April 2021
Contract end date
31 March 2024
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
Healthwatch and NHS Complaints Advocacy Service
Swindon Borough Council invites expressions of interest from suitably qualified and experienced service providers for the provision of a Healthwatch and NHS Complaints Advocacy Service.
Project Description
Swindon Borough Council is looking to procure a Healthwatch and NHS Complaints Advocacy Service that will provide the following:
• LOT 1 - Healtwatch service
The service wil be amindependent champion for people who use health and social care services. By understanding the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf.
• Lot 2 - NHS Advocacy Service
Provide a free, independent and confidential advocacy service to the residents of Swindon.
Full details relating to the Services are provided in the tender documents.
To participate, Suppliers will need to Register as a Supplier with ProContract, www.supplyingthesouthwest.org.uk, then Register an Interest before obtaining access to the tender documents. In the event of difficulties registering as a supplier, please refer to the System Administrator Proactis support team ProContractSuppliers@proactis.com
Contract Period
The contract will be initially for a period of 36 months commencing 1st April 2021 with the option to extend for a further 12 months as per the contract terms and conditions.
Tender Responses
Tender Responses are required to be submitted no later than 6th Janury 2021, 1200:00:00 hrs UK Local time via ProContract tender portal - https://www.supplyingthesouthwest.org.uk/
Tender Clarifications
If you require any clarifications on the tender documents, please submit these in writing via Messaging in ProContract tender portal, including the project reference and title clearly in the Subject title, by 15th December 2020, 1200:00:00 hrs UK Local time.
More information
Previous notice about this procurement
Healthwatch and NHS Complaints Advocacy Service
- Opportunity
- Published 6 November 2020
Award information
Awarded date
26 February 2021
Contract start date
1 April 2021
Contract end date
31 March 2025
Total value of contract
£428,000
This contract was awarded to 2 suppliers.
The Care Forum
Address
The Care Forum,
The Vassal Centre
Gill Avenue
Bristol
BS16 2QQReference
None
Supplier is SME?
No
Supplier is VCSE?
Yes
VoiceAbility
Address
VoiceAbility,
Unit one,
The Old Granary,
West Wick,
Cambridge,
CB24 3ARReference
None
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Terry Johnson
Address
Swindon Borough Council, Civic Offices
Euclid Street
Swindon
SN1 2JH
England
Telephone
+44 7811487149
Website
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Closing: 6 January 2021, 12pm
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